Terms of service
Welcome to Dinevora. These Terms of Service govern your access to and use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
Products and Availability
Dinevora offers home décor products for customers located within the United States.
We strive to display product descriptions, images, and pricing accurately. However, we do not guarantee that all information is free from errors. Product availability may change without notice.
We reserve the right to discontinue or modify products at any time.
Pricing and Payment
All prices are displayed in U.S. Dollars (USD).
We accept the following payment methods:
- Shop Pay
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Apple Pay
- Google Pay
- PayPal Wallet
Your payment must be successfully authorized before your order can be processed.
Order Acceptance
After placing an order, you will receive an order confirmation acknowledging that your order has been received.
We reserve the right to refuse, cancel, or limit any order if necessary, including in situations involving:
- Pricing or product information errors
- Product unavailability
- Suspected fraud or unauthorized activity
- Circumstances that prevent us from fulfilling the order
If your order is canceled after payment has been received, any approved refund will be issued to your original payment method.
Processing and Shipping
Orders are processed within 1–3 business days.
Standard shipping is free on all orders.
Estimated delivery time is 5–11 business days after processing.
We currently ship only within the United States.
Orders placed after the daily cut-off time of 5:00 PM (New York time) will begin processing on the next business day.
Orders may be delivered by USPS, UPS, FedEx, DHL, or other shipping partners.
Delivery estimates are provided for convenience and are not guaranteed.
Customer Responsibilities
You agree to provide accurate and complete information when placing an order, including your shipping address, billing information, and contact details.
You are responsible for reviewing your order information before completing your purchase.
Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
By placing an order, you acknowledge that any approved return or refund request will be subject to the conditions described in that policy.
Intellectual Property
All content available on this website, including text, graphics, logos, product images, designs, icons, and other materials, is owned by or licensed to Dinevora and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any website content without prior written permission.
Acceptable Use
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to interfere with the operation or security of the website.
- Upload malicious software or harmful code.
- Attempt to gain unauthorized access to our systems.
- Use the website in a manner that may damage or disrupt our services.
Disclaimer
Our products and website are provided on an "as available" basis.
While we make reasonable efforts to provide accurate information and reliable service, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
Limitation of Liability
To the fullest extent permitted by applicable law, Dinevora shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or the purchase of our products.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any revised version will become effective when posted on this page with the updated effective date.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Dinevora
2063 Bartow Ave
Bronx, NY 10475
United States
Email: support@dinevora.shop
Phone: +1 929-992-8474
Customer Support: 24/7 via email
One important note: because you stated the store ships only within the United States, this Terms of Service is written accordingly and does not include international shipping, customs, duties, or import tax provisions.